# Get Records from MyChart and Other Hospitals into Your AI

Add Flexpa to a supported AI assistant, then connect available hospital records through Flexpa Consent. You can search for a supported patient portal, such as MyChart, or verify your identity to search participating facilities through the national exchange (TEFCA). Some facilities require a separate portal sign-in. This does not guarantee records from every hospital you have visited.

How it works: Find a source -> Connect -> Review -> Share. The exchange searches participating facilities. Records from a portal that still requires sign-in are not included if you skip it.

## Two ways to find your records

- **Search participating facilities:** Complete the identity verification offered in Flexpa Consent. Flexpa then searches participating facilities for records matching your identity. A match may come from a hospital you visited years ago or a lab that processed your tests. Results depend on participation and record matching.
- **Search for a specific provider:** Search for your hospital or clinic by name and sign in with your patient portal account. Use this for a facility the network search did not find.

## MyChart and other patient portals

Some facilities show sign in required. Click Sign in and log in to that facility's patient portal, such as Epic MyChart, with your username and password for that facility, then approve sharing. Your provider may use a custom-branded version of MyChart; the sign-in works the same way.

You can complete required sign-ins one at a time, or skip them and share records from sources already connected. If you use an Epic ID instead of a facility-specific MyChart username, that facility must already be linked to your Epic ID for the sharing flow to return to Flexpa.

## What to have ready for identity verification

- A government-issued photo ID, such as a driver's license or passport
- A phone or computer with a camera for the selfie check
- An email address and phone number
- Your patient portal login for any facility that asks you to sign in

## What you can ask

- Summarize the hospital records available through my connections
- List the diagnoses in my connected records
- What medications have different doctors prescribed me?
- Summarize my recent lab results

## Questions

**Can I connect my MyChart records to an AI chatbot?** Flexpa supports MyChart portal connections. Add Flexpa to a supported AI assistant, search for your provider, and follow its sign-in and authorization flow. Use that facility's MyChart username, or an Epic ID to which the facility is already linked. Records depend on what the provider returns.

**My records are at three different hospitals. How do I gather them for AI?** Through Flexpa Consent, verify your identity to search participating facilities, or search for supported hospitals by name. Complete any required portal sign-ins, review connected sources, and approve sharing with your assistant. Not every hospital or record will necessarily be available.

**Can Flexpa collect all my health records from different doctors?** Flexpa can combine records returned by supported patient portals, health plans, and participating national exchange facilities. It cannot guarantee every record from every doctor. Search for missing providers separately or contact the provider for records that are not available through a connection.

**Why do I see facilities I don't recognize?** A Flexpa exchange search can find records at an unfamiliar facility, such as a lab that processed your tests. Review the results before sharing. If a record does not look like yours, contact patient-support@flexpa.com rather than assuming the match is correct.

**What if no records are found?** If Flexpa's exchange search finds no records, your name or address at a facility may not match your verified identity, or the facility may not participate. Search for a supported provider by name instead, or email patient-support@flexpa.com.

## More

- [Steps to connect (docs)](https://www.flexpa.com/docs/guides/patient/steps-to-connect)
- [Troubleshooting tips (docs)](https://www.flexpa.com/docs/guides/patient/troubleshooting-tips)
- [Connect your health records to Claude or ChatGPT](https://www.flexpa.com/connect-health-records-to-ai)
- [TEFCA (healthit.gov)](https://healthit.gov/policy/tefca/)
- [Connect health records to an assistant (docs)](https://www.flexpa.com/docs/guides/agents)

Last updated 2026-11-11.