# Claims Records for Personal Injury Case Review

Flexpa lets a client authorize access to available claims from a supported health plan for personal injury case review. Those records can identify billed services, dates, and providers for your team to investigate. Plan claims are not a complete medical chart, and your team may still need clinical notes or other records from providers.

How it works: Client authorizes a supported plan -> Retrieve available claims -> Review services and providers. Use claims to guide further record collection, not as a guarantee of complete medical evidence.

## What to review

- Service dates and procedure codes present in claims.
- Provider identifiers that can guide additional records requests.
- Diagnosis and pharmacy claim information where supplied by the plan.

## How it works

### Steps

1. Direct your client to Flexpa Consent from your application.
2. The client connects a supported health plan and authorizes sharing.
3. Your integration retrieves the available records through the Flexpa API.

## Questions

**How can a law firm retrieve a client's claims records?** A client can authorize a supported health plan through Flexpa Consent. The firm's integration can then retrieve available claims through the Flexpa API for review. Data availability depends on the connected plan.

**Do plan claims replace provider medical records?** Plan claims retrieved through Flexpa describe recorded services and adjudication. They are not a complete medical chart. A legal team may still need provider notes, imaging, or other evidence that is not in the claims.

## More

- [Legal](https://www.flexpa.com/solutions/legal)
- [Solverein case study](https://www.flexpa.com/one-pagers/solverein)
- [Legal medical record retrieval](https://www.flexpa.com/one-pagers/legal-medical-record-retrieval)
- [Claims data guide](https://www.flexpa.com/docs/guides/claims)

Last updated 2026-11-11.