For patients

Your child's records, with the access you already have.

To connect your child's clinical records through Flexpa, first obtain proxy or delegate access from the child's hospital or clinic portal. Sign in with your own authorized account and select the child's chart. Each child requires a separate authorization. Health-plan access follows different rules depending on the connection type.

Updated 2026-11-11

How it works

Arrange proxy access
with the child's provider
Sign in
your authorized portal account
Choose child's chart
one authorization per child
Review
available clinical records

This is the provider-portal route. Flexpa's exchange identity-verification route has no parent or guardian proxy path.

Hospital and clinic portals

Set up proxy or delegate access for your child in the facility's patient portal first.
During sign-in, choose your child's chart.
Connect each child separately.

Health plans

For a CMS Patient Access API connection, each plan member needs a separate authorization. For a credentials-based health-plan portal connection, a subscriber or subscriber's delegate can retrieve records for all dependents on the plan. Check which connection you are using before authorizing.

Limits on access

Provider proxy access varies by organization, age, and jurisdiction. Ask the provider about access to your child's chart. Flexpa's TEFCA identity-verification route does not provide a guardian or proxy path; a parent cannot verify their own identity to retrieve a child's records through that route.

Questions

How do I get my child's medical records online?

Set up proxy access in your child's hospital or clinic patient portal, then connect it through Flexpa and choose your child's chart. Each child is a separate authorization.

Can I connect all my kids at once?

For clinical records through a provider portal, Flexpa requires a separate authorization for each child and existing proxy access. CMS Patient Access API health-plan connections also require separate member authorizations. A credentials-based health-plan portal connection can return all dependents' records when the subscriber or their delegate signs in.

Can I verify my identity to search for my child's records?

Flexpa's TEFCA exchange route has no guardian or proxy path. To retrieve your child's clinical records, use a supported provider portal where you already have proxy or delegate access and authorize the child's chart.

Is it free?

Flexpa is free for patients.

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