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With Flexpa, MedicalEase finds the providers clients forget to mention

Firms build records requests from the client’s memory, then wait weeks. One authorization lets MedicalEase pull claims, clinical records, and TEFCA documents through Flexpa instead.

What the case study covers

The list starts with memory

Clients remember the ED and the surgeon. They forget the urgent care, the radiologist, the physical therapist.

Every custodian has its own process

Under HIPAA a facility has 30 days, and can take another 30. Sets come back partial, or not at all.

Forgotten providers never get a request

Claims show every provider who billed for care, including the ones nobody named.