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For patients

Share your records with a new doctor, with one link.

You can share records from the Flexpa app with a new doctor using a passcode-protected SMART Health Link or QR code. Ask the office whether it can use this format before sending it. Sharing a link does not guarantee that the office will import the records or waive its intake forms.

Updated 2026-11-11

How it works

  1. Connect
    authorize record sources
  2. Review
    check available records
  3. Share
    link or QR code
  4. Passcode
    give it to your doctor
The Flexpa app supports passcode-protected SMART Health Links. Confirm the receiving office's process before sharing.

How it works

Steps

  1. 1Connect supported sources in the Flexpa app and review the records returned.
  2. 2Create a SMART Health Link to share, protected by a passcode.
  3. 3Give your doctor the link or QR code, and tell them the passcode separately.
Searching for a health plan or provider in Flexpa
01 Search for your plan or provider
Flexpa handing off to the health plan sign-in page
02 Sign in with your existing account
Review screen showing records found
03 Review and share

What a SMART Health Link is

A SMART Health Link is a standards-based way to share health information through a link or QR code. Flexpa's patient app uses passcode protection. Share both the link and passcode only with your intended recipient.

Questions

How do I share my medical records with a new doctor?

Connect supported sources in the Flexpa app, review the available records, and create a passcode-protected SMART Health Link or QR code. Ask the doctor's office whether it accepts that format, then share the link and passcode with the intended recipient.

Is the link protected?

The Flexpa patient app uses passcode-protected SMART Health Links. Give the link and passcode only to the intended recipient.

Will sharing a link replace the office's forms?

A Flexpa record-sharing link is not a promise that a doctor's office will waive its intake forms. Ask the office what it needs before your visit.

More

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