For clinical research

Review record updates between study visits.

Flexpa supports ongoing retrieval of participant-authorized records when the connected source permits refreshable access. Request multiple usage with the offline_access scope and choose a sync schedule. Updates depend on the source, a valid authorization, and successful syncs; this is not real-time clinical monitoring.

Updated 2026-11-11

How it works

  1. Participant authorizes ongoing access
  2. Supported source permits refresh
  3. Application retrieves synced records
Monitor sync freshness and prompt reconnection when access can no longer be refreshed.

Configure and check ongoing access

  • Request offline_access for multiple usage. Sources without refresh support fall back to one-time usage.
  • Choose a daily, weekly, or monthly sync schedule in application settings.
  • Check sync.lastSyncedAt and handle the refresh_expired webhook rather than treating an active authorization as proof of fresh data.
  • Review newly available encounter, diagnosis, procedure, and medication records where supplied by the source.

Questions

Can researchers retrieve participant record updates throughout a study?

Flexpa's multiple-usage authorization supports scheduled updates where the source permits refreshable access. Access can expire or be revoked, and some sources support only one-time retrieval. Researchers must monitor sync freshness and request reconnection when needed.

Can participants revoke Flexpa access?

Participants can request revocation through Flexpa's privacy portal or the methods in its revocation guide. Revoking Flexpa access does not remove copies already shared with a research application; participants must contact that application to manage those copies.

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